Each fOOfOO® is designed in the UK. Our head office is based in the historic shoe town of Northampton. Only a limited amount are produced and available for sale each month due to the skill and quality needed for a fOOfOO®.
R&WH Services Ltd (Company No. 08970413) Trading as FOOFOO Slippers Registered company address: 12 Pinewood Rd Northampton NN3 2RB
RETURNS // EXCHANGES If you are unhappy with your fOOfOO® slippers, you can return them for a full refund or exchange them for a different size. If there is a problem with your purchase, please contact us by email within 7 days after the day of delivery, explaining why you have requested a refund.
We will then provide a DHL returns label for the return to fOOfOO® HQ. It's as simple as that! All products being returned must be: in full, in their original condition, unused, undamaged, unsoiled, unaltered and complete with all original fOOfOO® packaging. All boxes and dustbags should be included and are deemed part of the product.
All slippers must be tried on only on a carpeted surface until you are certain you are keeping them. We are not obliged to accept returns that do not meet the above conditions, and we may (a) refuse a refund in such case, and (b) send such products back to the customer, or (c) require the customer to arrange for their collection from us - in each case at the customer's cost.
RETURNS OUTSIDE THE EUROPEAN UNION
Any returns outside the EU will be charged £15 (GBP) P&P additional cost.